ALDERAAN OPERATIONS SOLUTIONS
ALDERAAN OPERATIONS SOLUTIONS

Case Study

Here's How We Helped Nemo Media Group UNBLOCK OPERATIONS

Leading to Doubled Revenue in JUST 8 Months!

The Agency
The Problem
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– John was drowning in daily operations with no clear way out.
Leading all major business functions: sales, project and client management, hiring, strategy and implementation, and more.
– His agency was growing, but the work  quality was suffering, and his work-life balance was nonexistent.
The Solution
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Together we:

– Outlined the vision and core values to act as the roadmap.

– Setup processes and procedures to keep John from being the bottleneck.

Standardized team delivery, eliminating time-wasting inefficiencies.

– Enacted performance incentives and professional development opportunities for the team.
The Results – in ONLY 8 months:

revenue Doubled

Team Tripled, from 6 to 18

maintained double-digit profit margin

high client satisfaction

The Experience

“WOW! I cannot put into words how much you have helped me improve and systemize and organize this business and how invaluable you have become in such a short time. You don’t miss a thing and it’s amazing and insanely helpful to have someone like that in our COO chair.”

John Nemo, Agency Owner & CEO, Nemo Media Group

The Next Step

Ready to experience the results yourself?

Discover a personalized approach tailored to your unique style, values, services, and organizational size. The common thread in our work together is the transformative impact on your team’s health, tangible progress toward your goals, and a significant reduction in stress. Ultimately, our operations services are designed to empower you, the agency owner, to rediscover satisfaction and enjoyment in the business you founded.

 

Working from Home

Louise Leaves,
Administrative Assistant


As our Admin Assistant, I have a love for organization and helping maintain structure in digital workspaces. Drawing upon my extensive background in administrative roles, including supporting operations and managing the administrative tasks of a private small business, I endeavor to help streamline daily operations so our teams can operate efficiently and focus on exceptional delivery for customers!

Chardy Hoshino
Account Manager


With a diverse background in digital marketing, Chardy is deeply committed to turning visions into scalable systems and processes while prioritizing client success.

His expertise in building efficient internal operations and fostering strong client relationships makes him a valuable asset to our team.

Michael Leaves
Special Events Coordinator


As Alderaan’s Special Events Coordinator, I ensure our team and clients feel completely cared for, supported, and successful during on-site events and meetings. This means taking care of all event-related items from planning and logistics, to providing exemplary customer service and taking care of everyone’s needs throughout the event.

My love for event management was born from enjoying making connections throughout my career, combined with a quite clever sense of humor and desire to bring joy to people.

Outside of Alderaan, you can find me fly fishing, hiking the Rockies, and perfecting my Jedi mind tricks for the greater good of all.

What I find most exciting about digital marketing is its data-driven nature and constant evolution. It’s a field that keeps me on my toes, always seeking new ways to make an impact, which is why I’ve invested a great deal of my time learning new things.

When I’m not immersed in the digital world, you’ll likely find me in a galaxy far, far away (huge Star Wars fan!), exploring the wizarding world of Harry Potter, or diving into epic video game adventures. I absolutely love spending time with my husband and our 2 furbabies.

Tracy Murray
Business Coordinator


I focus on coordinating the day-to-day operations to drive business development forward. With a corporate background in healthcare management, I love the fast-paced and ever-changing environment of the digital marketing world, and bringing the components together to create the larger vision.

With a true passion for organization, I support our projects, team, and systems so Alderaan can continue to be a leader in digital agency operations and growth.